Audit and Analysis

Gallant2000 Ltd are the founders of the Equality Standard Process (ESP). This is a standard, which enables qualified practitioners to carry out an access analysis for an organisation.

The process is based on measurements, standards and logic and benefits the organisations by:

  1. Protecting against DDA claims
  2. Identifying issues around non-compliance
  3. Recognising misleading and discriminatory language
  4. Analysing information sources for credibility and standards
  5. Evaluating the difference between service and dis-service for all users
  6. Highlighting areas of potential conflict in equality practices
  7. Feeding back the issues giving recommendations on how to become an inclusive organisation

Using this process means that the customer will receive a professional, reliable and credible service ensuring a level of quality that is often imitated, never equalled.

Many people do not really understand the implications of meeting the latest Disability Equality legislation. Firstly it moves away from audit to analysis: the reason being the DDA 1995 was a reactive law (the audit); the new legislation is proactive, and therefore organisations must anticipate what might happen (analysis).

Secondly the evolution from audit to analysis moves away from just the physical building and looks at the service (including communications media). Access Analysis looks at the way an organisation is managing their service with regard to the DDA.

An simple example of this is car parking. An accessible car parking space can be measured against British Standards and might appear to comply with the DDA, showing the correct size etc. However, this is only part of the story; in order to meet the DDA legislation, the space needs to be policed ensuring it is used appropriately.
This component is covered by the service. There is also the matter of how the policy is communicated to staff; this element is covered by the communications media. The process forms the PCS (physical, communication media, service). model which in turn forms the process of access analysis.

three elements of accessibility

Gallant2000 Ltd are the founders and leaders in the field for access analysis ensuring that this standard goes beyond disability but rather aims for complete inclusivity. The process used also guarantees that you receive the latest and most up to date information on standards and legislation.

What can you expect from this service?

Gallant2000 Ltd supplies two analysts to carry out the service. These are qualified professionals who have a high knowledge base with a wealth of experience. The Equality Standard Process methodology is designed to help and support staff giving advice and information where appropriate. The analysis consists of:

Physical building analysis

Service analysis

Communication media

The outcome of the analysis is a report which is customer focused. The report highlights issues that are measured against standards and recommendations where work is required.

Please call us for further information.

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